Frequently Asked Questions

Question 1

How do I get started with Mammoth Services as my property maintenance contractor?

Question 2

Does Mammoth Services work exclusively with property management companies?

Question 3

What size portfolios does Mammoth typically work with?

Question 4

Do you require a contract or can we work on a per-job basis?

Question 5

Do you assign a dedicated point of contact to our account?

Question 6

How do I submit a work order?

Question 7

What services does Mammoth Services provide for rental properties?

Question 8

Can Mammoth handle emergency maintenance requests?

Question 9

Do you handle both interior and exterior property maintenance?

Question 10

Can Mammoth Services handle unit turns between tenants?

Question 11

Do you provide BINSR repair services after home inspections?

Question 12

Do you offer preventive maintenance plans?

Question 13

Does Mammoth handle pool and landscaping services?

Question 14

How quickly does Mammoth respond to maintenance requests?

Question 15

What are your business hours?

Question 16

Can you coordinate directly with tenants for scheduling?

Question 17

How do you handle situations where a tenant misses a scheduled appointment?

Question 18

Can you provide same-day service for AC failures in the summer?

Question 19

How is Mammoth Services pricing structured?

Question 20

Are there hidden fees or markup charges on materials?

Question 21

Do you require a deposit before starting work?

Question 22

What payment methods do you accept?

Question 23

Do you provide detailed invoices for owner reimbursement?

Question 24

Is Mammoth Services licensed in Arizona?

Question 25

Does Mammoth carry general liability insurance?

Question 26

Do your employees and subcontractors carry workers' compensation insurance?

Question 27

Are your subcontractors vetted and background-checked?

Question 28

What is your BBB rating?

Question 29

What is the Mammoth property manager portal?

Question 30

Do you provide photo documentation of completed work?

Question 31

Can I pull maintenance history reports for my entire portfolio?

Question 32

Can my property owners access job photos and reports directly?

Question 33

Do you integrate with property management software like AppFolio, Buildium, or Rent Manager?

Question 34

What metros does Mammoth Services cover?

Question 35

Do you serve both the Phoenix Metro and Tucson Metro in Arizona?

Question 36

Do you service the Dallas Metroplex?

Question 37

Do you service the Austin Metro in Texas?

Question 38

Can Mammoth handle properties across multiple metros in the same portfolio?

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